Vivian Robinson is an author, educator, professor from New Zealand. She is the author of Student-Centred Leadership Jossey-Bass Publishers, 2011. Robinson, speaks here of Open to Learning Conversations and the key pieces of building trust and relationships as instructional leaders.
Some of her big ideas around this topic relate to Determinants of Relational Trust which include the following skills/attributes: that leaders are – interpersonally respectful; that they have personal regard for others; that they are competent in their role; and that instructional leaders operate with personal integrity.
Robinson believes that there is no step by step process involved with building trust and relationships as each issue is context specific. She does share a process in Open to Learning Conversations that:
– the leaders concerns are disclosed
– the grounds for concern are disclosed
– the leader indicates that his/her concern needs to be checked rather than assumed to be valid.